YorkU's Virtual Assistant 'Savy' Testing

• Project Aim: Enhanced YorkU’s AI virtual assistant, ‘Savy,’ by testing and improving its conversational intelligence and responsiveness.

• Key Features:

  • Designed and executed test cases to evaluate the assistant’s ability to process complex queries and provide accurate information.

  • Assessed AI performance in handling diverse user scenarios and identified areas for improvement.

  • Collaborated with developers to refine the assistant’s natural language processing capabilities.

• Accomplishments:

  • Provided actionable recommendations that improved the assistant’s functionality and user experience.

  • Contributed to iterative development with detailed reports, enhancing overall AI performance.

• Technologies Used: AI testing tools, natural language processing (NLP), Python, data analysis, user experience (UX) optimization, Microsoft Excel.